Mary Mustoe

Coaching, Communication Skills and Leadership Development

Callander Associates Ltd.


Established in 2009 this company has enabled Mary and Simon to work together on a range of projects either as a team or as individuals. Key delivery areas include:


Interim Management - for both statutory and third sector organisations. As experienced strategic, operational and senior managers we are skilled at picking up complex pieces of work, delivering on time and on budget.


Management and Professional Training -  we design and deliver bespoke training courses for organisations delivering on internal priorities and ambitions for the future.

Coaching and Mentoring - we offer tailor made packages to individuals from a range of backgrounds and organisations eg Headteachers, Authors, Chief Executives, Therapists.


Project Work - we have substantial experience of carrying out specific reviews/projects for agencies including: Voluntary Norfolk, Suffolk YOS, Suffolk Constabulary, Norfolk Criminal Justice Board and the Ministry of Justice.

Team Development  - utilising group dynamics and non-verbal communication we work with teams to increase their effectiveness by ensuring that the contribution of each individual is valued and understood. How do you engage the "difficult" member of the team who is actually your greatest asset?


Individual Hypnotherapy work - sports performance eg preparing for a marathon, confidence building, relationships etc.


Relaxation and Hypnosis - courses designed to suit particular needs including those recovering from illness.

Simon Arthur

Simon is an experienced manager at Operational and Strategic level. He has extensive experience in the Commercial, Public and Not For Profit sectors.

He works with middle and senior managers, as well as directly with staff to develop effective communication, team working, organisational strategy. His passion is learning and passing on skills that can be applied and make immediate difference, to the individual, the organisation and the customer.

Simon's commitment to continuously develop his own learning and skills has enabled him to provide a fresh and innovative approach to organisational challenges and problems



Simon recently worked with a Nissan dealership and has found the Managing Director’s willingness to institute organisational change has enabled meaningful practical changes to day to day management issues.

He has designed and delivered training in topics including effective communication and performance management, supervision and the management of risk. In addition he has designed and delivered practitioner programmes of learning around risk management and report writing and practice education.

Simon has extensive experience of interim and project management work, including those with multi-agency partnerships. He has a proven track record of delivering projects on time, on budget and with longer term sustainability.

 Clients include:

  • Norfolk County Council
  • Suffolk County Council
  • Essex County Council
  • Southend Unitary Authority
  • Luton Youth Offending Service
  • Crayford and Abbs - Nissan Dealership

Simon also volunteers for a child bereavement charity and a talking newspaper for the blind. He is a Grief Recovery Method® Certified Specialist


Simon is a qualified practitioner in both Classic and New Code Neuro Linguistic Programming and uses these skills to approach projects in an enquiring and innovative way.

He has degrees in Economics and Politics (BA) and in Social Work (MA) and is a Registered Social Worker (HCPC)

Having gained his certificate in Training and Development (ITD) in 1992, he has gone on to  to train with some of the most influential and innovative trainers and thinkers around (such as John Grinder, Stephen Gilligan, Ian McDermott, Tony Robbins, Robert Dilts, Michael Grinder, Joe Navarro, Glenna Trout, Shelley Rose Charvet).

Simon is a qualified MBTI  practitioner and is a LAB certified practitioner

It is this combination of learning that has inspired him to approach his own training design and delivery in ways that engage, inspire and stimulate participants. In addition, he has been trained as a family mediator, practice teacher and is a qualified hypnotherapist (Dip. THP, H-SHAP, MNCH - Lic).

Simon blends his experience and his skills and learning to produce an approach that is both professionally analytical and outcome focussed and also innovative, exciting fun and effective .

If you want to find out more about Simon's work click here



 © Mary Mustoe 2019